We provide fantastic sessions for our clients. Our training is delivered with careful preparation, insightful content, and the site specific and industry specific factual key points that many organizations need to educate and train their staff and employees. We always receive praise and gratitude for all aspects of our training session services. Unfortunately, we also get the impression that much of the material that we cover in our training sessions with our client employees may be lost on them in a very short period of time following the actual training session. When not reinforced over time, the adult learning retention process atrophies and declines dramatically.
Employees who attended a training session remember less about the course no matter how beneficial the entire experience may have been at the time. They often remember the instructor and the visuals of the training room and the other attendees. They may even recall some of the images from the visual aids used by the instructor (i.e., videos, still pictures in a PowerPoint, etc.) Even the images, however, are not as meaningful over time as the image itself is difficult to remember in relation to a safety fact or as representative of a safe practice or process.
A significant amount of the material presented in a safety training course can be retained by the attendees. Regular reinforcement and operator evaluation within a 90 day period of the initial training event creates significant retention of the training information. This means that department supervisors or lead personnel who oversee the day to day tasks of the employee should understand the same material that is being presented to their subordinates in the training classes.
In many instances, this is not the case and much of the safety material is not reviewed or even discussed unless an event of some kind, such as an accident or injury, causes a discussion of the related topic. The reason for this lack of review emanates from the fact that the supervisor is typically not similarly trained or informed of the material that is covered in these courses. They do not know how, then, to correctly reinforce the safety training information during normal work tasks and processes.
There are production demands that often overshadow the company efforts to provide proper and thorough safety training programs. However, in the case of information and facts, there does exist an imperative that managers and supervisors be as informed or better informed of the material covered in these training courses if the material is going to be retained and learned by the affected employees. The effect of a training course will have marginal benefits to employees and operators, then, unless the material is reinforced daily by a competent person.
It is our recommendation that supervisors attend an “awareness” course so that they will understand and confidently reinforce the “do’s and don’ts”, the fundamentals, and the site-specific situational aspects in applying the rules of safety in the workplace. The supervisor and management team will see a marked increase in safety awareness and conscientiousness from the employee if the line and staff are trained to coach, correct and recommend.
Forklift operators, production line operators, maintenance personnel and the rest of the team members of the company will work safer and with more confidence in themselves and their co-workers and managers. This level of awareness and effectiveness is where safety training pays off.
Feel free to contact us at (404) 692-3013 for a no obligation discussion of options and programs available through our fantastic lineup of safety training courses.
Dennis Diamond, President